PLEASE READ OUR TERM AND POLICY FOR LUXURY TRAIN SERVICE. THEN PLEASE FILL THE FORM AND SEND TO US AFTER SIGNED. THANK YOU VERY MUCH. Download Term & Policy Document Here!

Teams & Policy

1. Reservation Available Policy

• Train Charter reservation must be 14 days before. We do not accept the reservation more than 14 days before departure.

2. Cancellation

• If you have booked a prepaid reservation you will be charged a cancellation fee for the full rental amount. The cancellation fee will be up to 10 days of the rental rate including additional extras.

3. Amendment 

• Amendments or cancellations can be made via our King & Queen hotel or by e-mailing our Reservations Team; kingandqueenhotel@gmail.com. Amendment and Cancellation are non-refundable.

4. Naming List

• The Booker or Operator had to report the naming list, passport, available visa number and age passenger to Hotel.

5. Check In

• The passenger had to arrive before 30 minutes for the departure.

6. Check Out

• When the train is stopped for the final destination, passenger had to responsible for their things.  The hotel is not responsible for theft or for damage to personal property.

7. Child Policy

• Hotel considered that 0-8 years old will be children. The seat will be complimentary for them. Otherwise, above 8 years old, Hotel considered Adult.

8. Pet Policy

• The Train does not allow pets due to concerns that some guests have allergic reactions towards pet dander and due to the threat of ticks and fleas.

9. Limitation & Liability Policy

• Train won’t allow for the children who have no custodian. If 24 pax and above passenger, the train Carriage(s) have to extend.If the train had an error or any situation of delay after 2 hours, King & Queen hotel will pick up the guest by car or by bus within an hour but hotel do not refund any payment.

10. Exiting Train

• Be prepared to disembark immediately upon arrival at your request of middle way interlude. Train stop average is approximately 30 Minutes.

11. No Explosives

• Explosives and flammable materials are not permitted onboard.

12. No Smoking

• Smoking is prohibited on RBE trains, platforms and pedestrian overpasses, including stairways, elevators and escalators. Smoking is permitted only in specially designated smoking areas on station platforms.

13. Baggage

• Passengers may carry bags onboard, but please do not block seats or aisles. King & Queen Hotel is not responsible for lost or stolen articles. Train personnel are not required to provide baggage assistance. Train assistant lady (Train hostess) will assistance the guset’s baggage(s). Customers must limit baggage to no more than three (3) pieces of standard size luggage which they can carry onboard in one trip.

14. Payment Policy.

• The confirmed reservation had to settle the payment before 6 days of check in date. The prepaid amount is non-refunded.

15. Alcohol Policy

• Alcoholic beverage service is restricted to those 18 years or older with valid identification.

16. Included One day Sightseeing

• Thanboddhay Pagoda
• BawDi Thousand
• Shwe Ba Taung
• Pho Win Taung

17. Acknowledgement

• We, understand and agree with the teams and policies of private train chartering reservation.